We know it can feel alarming to open your banking app and spot several pending amounts. These extra authorizations may appear as a charge or charges, but are temporary and come from the same security checks that protect you at every Shopify store, not just ours.

Why Extra Authorizations Appear on Shopify

What Happens to Those Authorizations

Shopify can capture only one authorization, and it does so when your order is fulfilled or at the time set by the store. Any expired or voided holds fall away automatically, usually within three to seven business days for credit cards. Debit cards can take a little longer because of how funds settle.

Healthy Online Checkout Habits That Reduce Friction

1. Keep your billing details current. Update your card’s billing address as soon as you move or change an apartment number.
2. Save more than one way to pay. A backup credit card or a digital wallet such as Apple Pay, Google Pay, or PayPal gives you an instant fallback if one method fails.
3. Prefer credit cards or trusted wallets for larger purchases. Credit networks and digital wallets tend to release unused holds faster than most debit cards.
4. Watch your statements without worrying at “pending.” A charge is not final until it shows as “posted” or “settled,” so a pending hold only reserves funds.
5. Turn on transaction alerts. Real-time notifications from your bank help you spot anything truly suspicious right away.

We Are Here If Something Still Looks Wrong

If a pending hold lingers past a week or if something feels off, please contact us. A real person on our team will review the order and ensure you are charged only once.

• Email: sales@flexfilmplus.com
• Phone: 256-748-8468
• Page: Contact Us

Thank you for shopping with us. These security steps protect you at every Shopify store, and we will keep working to make your experience simple and reassuring.