Orders placed before 12:30 PM CST usually ship the same business day from our Alabama warehouse. Delivery typically takes 1–5 business days depending on your location.

Yes — orders with a subtotal of $750 or more qualify for free shipping within the continental United States.

No, we currently ship within the United States only. We do not ship to Canada or other international destinations at this time, though we may be able to accommodate bulk or pallet-sized orders outside the U.S. on a case-by-case basis — contact us to discuss.

Film rolls can be returned within 30 days if unused and in original condition. You cover return shipping, and a restocking fee of up to 20% may apply. Custom cuts and pre-cut patterns are final sale.

Contact us before sending anything back — all returns need approval first, so we can give you a return address and next steps.

Once we receive and inspect your return, refunds are typically processed within 5–10 business days.

You earn 1 point for every $1 spent, and 50 points equal $1 in store credit you can apply at checkout.

No, your points never expire as long as your account stays active.

Yes. Automotive film carries a lifetime warranty, architectural film is covered for 10–12 years depending on the product, and FlexGuard PPF is covered for 10 years.

Contact your original installing dealer first — they'll inspect the film and start the claim with Flexfilm on your behalf.

Yes, we offer samples of our automotive window films. If you order a full roll afterward, we'll deduct the sample cost from your purchase.

No. Most Flexfilm products can be purchased without becoming a dealer or meeting any minimum purchase requirement. Certain products, notably plotters, are Dealer-exclusive and require $5,000 in qualifying purchases within a rolling 12-month period.