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Shipping & Returns
Shipping
Orders placed by 12:30 PM CST will be shipped out the same day. Orders placed after this time will be shipped on the next business day. We offer both standard and expedited shipping options within the United States. Exclusions apply.
Enjoy free shipping on orders over $750.
United States Shipping Options (Restrictions may apply):
- UPS® Ground
- UPS 3 Day Select®
- UPS 2nd Day Air®
- UPS Next Day Air Saver®
- UPS Next Day Air®
- UPS Next Day Air® Early
For more details and restrictions, please refer to our full shipping policy.
Returns
Films
- 30-day return policy.
- Buyer covers return shipping (deducted from refund if originally free).
- Up to a 20% restocking fee.
- All materials must be returned.
- Used rolls may receive a partial refund.
Pre-Cut Patterns
- No returns or refunds for custom films.
Tools & Equipment
- All sales are final.
- We replace wrong or defective items at our expense.
- No refunds for buyer’s remorse, misuse, or damage from lack of skill.
Plotters
- 30-day return if in re-sellable condition and original packaging.
- Overseas customers pay return shipping.
- Up to a 20% restocking fee may apply.
For more details and restrictions, please refer to our full return and refund policy.
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