Orders placed before 12:30 PM CST usually ship the same business day from our Alabama warehouse. Delivery typically takes 1–5 business days depending on your location.

Yes — orders with a subtotal of 50 or more qualify for free shipping within the continental U.S. and Canada.

Yes, we ship internationally. Shipping costs vary by destination and weight, and are the customer’s responsibility.

Film rolls can be returned within 30 days if unused and in original condition. You cover return shipping, and a restocking fee of up to 20% may apply. Custom cuts and pre-cut patterns are final sale.

Contact us before sending anything back — all returns need approval first, so we can give you a return address and next steps.

Once we receive and inspect your return, refunds are typically processed within 5–10 business days.

You earn 1 point for every spent, and 50 points equal in store credit you can apply at checkout.

No, your points never expire as long as your account stays active.

Yes. Automotive film carries a lifetime warranty, architectural film is covered for 10–12 years depending on the product, and FlexGuard PPF is covered for 10 years.

Contact your original installing dealer first — they'll inspect the film and start the claim with Flexfilm on your behalf.

Yes, we offer samples of our automotive window films. If you order a full roll afterward, we'll deduct the sample cost from your purchase.

No. There are no buy-ins, quotas, or minimum purchase requirements to order from Flexfilm.